
FAQ
Is this a hair straightener?
No.
CHIMEBRUSH is designed for quick hair control and neat grooming, not salon-style straightening.
It helps tame frizz, smooth flyaways, and make your hair look presentable in minutes.
Can I use this daily?
Yes.
CHIMEBRUSH is designed for regular, everyday use and uses gentle heat levels suitable for daily grooming when used as instructed.
Is it travel-friendly?
Yes.
CHIMEBRUSH is compact, cordless, and easy to carry, making it ideal for office bags, handbags, and travel.
Does it work on all hair types?
CHIMEBRUSH includes multiple heat modes suitable for:
- Fine & soft hair
- Normal hair
- Coarse hair
It is meant for neat styling and control, not aggressive straightening.
Is Cash on Delivery (COD) available?
Yes.
We offer Cash on Delivery across most serviceable locations in India.
What is your return policy?
We accept returns only if the product is damaged or defective on arrival. To be eligible:
- You must contact us within 48 hours of delivery
- Share clear photos or videos of the issue
- The product must be unused and in original packaging
Returns are not accepted for change of mind or usage-based dissatisfaction.
What if my product arrives damaged?
If your product arrives damaged or defective:
- Email us at support@chimebrush.in
- Contact us within 48 hours of delivery
- Include photos or a short video showing the issue.
Once verified, we will arrange a replacement or refund.
Do you accept returns after using the product?
No.
For hygiene and safety reasons, used products are not eligible for return unless there is a verified manufacturing defect.
How can I contact support?
You can reach us at:
📧 support@chimebrush.in
🕘 Monday–Saturday | 10 AM – 6 PM IST
Ready to fix bad hair days?
Look presentable wherever life takes you - office, travel, or events.